Incident description

System Incident status Start Date End Date
Arbutus Closed
Created by Ryan Enge on


CANARIE/BCNET Backbone Network Maintenance in Victoria Impacts Arbutus Access on July 18, 2020 06:00-12:00 PT


Upstream network maintenance will impact access to the Arbutus cloud on July 18 between 06:00 - 12:00 PT. Access to Arbutus from Research and peering networks will be impacted for a 2 hour period during this maintenance window. Access to Arbutus from Internet transit services (non-peering and non-research) will continue to work during this maintenance. Below is the notification from BCNET/CANARIE: From: 06:00 PT Saturday, July 18, 2020 To: 12:00 PT Saturday, July 18, 2020 Reason: CANARIE will perform maintenance work on the WROADM network optical domains in preparation for network equipment upgrades later this year. Effects: Backbone network connectivity between Seattle and Victoria, Victoria and Vancouver, and Vancouver and Kamloops will be under maintenance during this window. For all Vancouver Island members, all NREN/ORAN connectivity and Peering services at the BCNET Victoria Exchange, VICTX, will be impacted. The expected service interruption is up to 2 hours at the beginning of the maintenance window. The Internet Transit services at VICTX will not be impacted and will stay operational throughout the maintenance window.

Updated by Ryan Enge on