Updates


Event Date Summary

We have worked with the vendor to apply a pre-release patch to the file system in an effort to improve stability. We will monitor the system closely over the coming days to determine whether the patch has improved overall stability and will continue working with the vendor until the issue is resolved. This issue will remain open for now.


Incident description

Service Incident status Start Date End Date
Fir Closed
Created by Adam Spencer on

Title


Filesystem problem - Problème de système de fichiers


Summary


There is a problem with the /home /project /scratch filesystems on Fir, which seems to be unresponsive. We are investigating. / Il y a un problème avec le système de fichiers /home /project /scratch sur la grappe Fir, qui ne réagit pas correctement. Nous investiguons actuellement ce qui se passe.

We are actively working to restore service and the fix is known.

Thanks for your patience.


Updated by James Peltier on