Updates


Event Date Summary

This is now fixed.


Incident description

Service Incident status Start Date End Date
Helpdesk - Centre d'assistance Closed
Created by Ali Kerrache on

Title


Outgoing emails from the helpdesk


Summary


It seems that we have issues with outgoing emails from the helpdesk since Sunday. We receive emails from the users. However, users do not receive emails from our end when answering a ticket. We are investigating.



Updated by Maxime Boissonneault on