| Service | Incident status | Start Date | End Date |
|---|---|---|---|
| Cedar | Open | No closed date |
/nearline filesystem problem - Problème avec le système de fichiers /nearline
Please note /nearline filesystem has been migrated to new storage, but backend tape storage was not changes. There are issues with direct access to files on the tape due to incorrect attribute on file metadata. If you need to access these files, you need to restore them first.
To see if a files in on disk or on tape, use
lfs hsm_state <filename>
if the output contains "released", it means the file is on tape, then use
lfs hsm_restore <filename>
to restore it from tape to disk and then you can have full access to the original content. These commands can be issued on cedar login nodes and they are nonblocking. You can continue using "lfs hsm_state" to see if files are restored (no more "released" in the output).
We are still working on options to see if such issue can be fixed on the server end.
To prevent copying zero size files without user attention, we disabled /nearline access on Globus cedar end point.