Updates


Event Date Summary

ETA for repair is approximately 6PM Pacific

Carrier has located the place of the fiber cut and is sending engineers to repair. But still may take a few more hours.

Incident description

Service Incident status Start Date End Date
Cedar Closed
Created by Belaid Moa on

Title


Problem with external network connectivity - Problème avec les noeuds de connexion


Summary


Access to login and cloud nodes is disrupted. We are investigating. / L'accès aux noeuds de connexion est interrompu. Nous investiguons actuellement ce qui se passe.

It appears that there is an issue with all links to Cedar and Cedar Cloud.  We're working locally to resolve the issue, but it appears to be a possible major fibre cut

Update:

Fibre has been repaired and Cedar and services are back online now.


Updated by Adam Spencer on